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Returns and Exchanges

Dear customer, please see below the return and refund policy when making online and offline purchases from Chronograph boutique or from chronograph.am website.

Returns and Exchange
The consumer has the right to exchange or return the goods of proper quality within 14 days from the date of purchase.
The product can be replaced or returned if the it has not been used, consumer features are preserved, as well as is present the cash register receipt.

The below mentioned items are not subject of return and exchange:
• Diamonds
• Coins issued by the Central Bank

*To return or exchange the items bought online the customer should visit the store.

The refund is made via the same payment method as the purchase. If the purchase was done by credit card or online transfer, the amount will be returned to the card within 14 days, depending on the card issuer’s policy.

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